Privacy Policy

This Privacy Policy explains how Intelliworkz Business Solutions Pvt. Ltd. (“Intelliworkz”, “we”, “us”) collects, uses and protects personal information when you visit this website or get in touch with us. We provide creative, digital marketing, publishing, post-production and technology services to businesses around the world, and we treat the information entrusted to us with the same care we apply to client work.

Who we are

Intelliworkz Business Solutions Pvt. Ltd. is registered in Ahmedabad, Gujarat, India, with offices in Lewis Center, Ohio (USA) and Dubai (UAE). For the purposes of this policy, Intelliworkz is the organisation responsible for the personal information collected through this website.

Information we collect

We keep the information we collect to what is needed to respond to you and to run the website:

• Information you give us – when you fill in the contact form we receive your name, company, email address, phone number, subject and message, together with the page you sent it from. If you write to us by email or call us, we keep the details you share.
• Information collected automatically – like most websites, our servers record technical data such as IP address, browser type, device, pages requested and the date and time of the request. This is used to keep the site secure and working.
• Cookies – a small number of cookies are needed for the site to work. They are described on our Cookies page.

How we use your information

• To reply to your enquiry and to prepare proposals, quotations and samples you ask for.
• To start and manage a business relationship, including onboarding, project communication and invoicing.
• To keep the website secure, prevent spam and misuse, and fix technical problems.
• To improve our website, services and content.
• To meet legal, tax and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making.

Why we are allowed to use it

We process personal information to take steps you ask for before entering a contract, to perform a contract with you, where we have a legitimate interest in running and securing our business and responding to enquiries, where the law requires it, and, where needed, with your consent. You can withdraw consent at any time.

Who we share it with

Our work is carried out by our own in-house teams. We share personal information only with:

• Service providers – hosting, email and IT providers that help us run this website and our communication, under confidentiality and data-protection obligations.
• Group offices – our offices in India, the USA and the UAE, so the right team can respond to you.
• Authorities and advisers – where we are required by law, or to protect our rights, and with professional advisers such as auditors and lawyers.

International transfers

Because we work with clients across several countries, your information may be processed in India, the United States or the United Arab Emirates, or in other countries where our providers operate. Where information leaves your country we take reasonable steps to make sure it stays protected.

Client project data and confidentiality

Files, artwork, manuscripts and other materials that clients send us for a project are handled under the confidentiality terms agreed with that client, such as an NDA or service agreement, which take priority over this policy for that material. Access is limited to the team working on the project, and our information security practices are aligned with ISO 27001.

How long we keep it

We keep enquiry details for as long as needed to deal with your request and for a reasonable period afterwards in case you follow up. Information connected to a contract is kept for as long as needed to meet legal, accounting and tax requirements. When it is no longer needed we delete it or anonymise it.

How we protect it

We use reasonable technical and organisational measures, including access controls, secure connections and regular backups, to protect personal information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, restrict or object to its use, receive a copy in a portable format, and withdraw consent. To make a request, write to us using the details below. We may need to confirm your identity first and will respond within the time the law allows.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, please contact us and we will delete it.

Links to other websites

Our website may link to other sites, such as our social media pages. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The latest version is always published on this page, with the date it was last updated shown at the top.

Contact us

If you have any question about this page, or want to exercise any of the rights described here, please contact us:

• Company – Intelliworkz Business Solutions Pvt. Ltd.
• Registered office – Block-B, B912-A, World Trade Tower, Nr. BMW Showroom, SG Highway, Ahmedabad - 380051, Gujarat, India
• Email – [email protected]
• Phone – +91 92740 02997 (India), +1 614 999 2286 (USA), +971 56 343 5362 (UAE)

You can also reach us through the contact page.